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If Machiavelli were an IT manager ... Moving beyond the monolithic contract to divide and conquer outsourcing projects.(INFORMATION TECHNOLOGY)(companies outsourcing it's work can gain higher revenues)(Brief article)

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From: Industry Week
Date: 20071101
Author:Kenney, Brad

"Before all else, be armed."--Niccolo Machiavelli

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The urge to go to a single-vendor IT outsourcing setup is perfectly understandable--after all, fewer headaches from vendor juggling and a long, cozy, multiyear contract can offer some peace of mind for those navigating the ocean of stress that is IT management.

However, things don't always work out that neatly. In fact, quite a few companies (nearly 50% in one survey) are having to bring some formerly outsourced IT work back in-house, making for two periods of business process disruption--often ...

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