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Rethinking organizational change. (Reviews).(The Heart of Change, Real-Life Stories of How People Change Their Organizations )(Book Review)

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From: The Public Manager
Date: 20020922
Author:Cohen, Dan S.; Kotter, John P.; Krauss, Elishia

The Heart of Change, Real-Life Stories of How People Change Their Organizations (Harvard Business School Press: Boston MA, 2002), 190 pages.

Niccolo Machiavelli once said: there is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.

Like Machiavelli, organizations today recognize the challenges associated with change, but many times, they have difficulty dealing with these challenges. So, how do organizations successfully implement a new order of things, ...

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