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Twin Cities bank focuses on internal training

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From: Northwestern Financial Review
Date: 20050501
Author:Anonymous

Anchor Bancorp, a $1 billion holding company based in Wayzata, Minn., has launched a new program to train its 400 employees. The company, which has five subsidiary banks ranging from $50 million in assets to $324 million, hired Susan Basil King last fall to launch Anchor Academy, which will offer in-class and internet-based education.

"Anchor Academy is about providing more opportunity for our employees and increased service for our customers," commented Carl Jones, CEO. "For example, our tellers will be learning communications skills, customer needs assessment techniques and team ...

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