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From: New Hampshire Business Review
Date: 20001201
Author:Dauten, Dale
"Nothing is really work unless you would rather be doing something else." -- James M. Barrie
A new survey reports that U.S. workers handle an average of 204 messages a day, counting all calls, voice mails, e-mails, postal mail and even Post-it notes, both sending and receiving. And yet the same study reports a 16 percent drop in the number of daily interruptions.
How can this be? The sponsor of the study, Pitney Bowes, concludes that workers are "moving up the technology adoption curve and using good message management practices." Hmmm. Here's my theory: We have reached ...
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