The Literature Network - Upgrading your customer: "a man is known by the company he organizes." Ambrose Bierce (1842-1914). (To Your Success).

Upgrading your customer: "a man is known by the company he organizes." Ambrose Bierce (1842-1914). (To Your Success).

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From: ICS Cleaning Specialist
Date: 20030301
Author:Toburen, Steve

My guess is you want the very best for yourself and your family. And don't you deserve it? After all, the vast majority of carpet cleaners are highly skilled, hard working and honest individuals. Yet very few ever acquire "the very best" in life. What about you? Will you achieve it?

The sad truth of the matter is many carpet cleaners just limp along in life, ignorant of even the most basic business management principles and devoid of customer service skills. This pitiful state of affairs is compounded by a negative self. image continually reinforced by a stream of business ...

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