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Within the last week the Dayton, Ohio area got more snow dumped on us that only Jenny the calltaker delighted in as she loves to do snow angels with her daughter. Most people just relied on AAA for those pull out of snow bank needs.

One quick amusing (to me) story occured. A calltaker takes information that a car is "to the side of the dw (driveway)" needing winched free. Relatively simple. The station isn't too busy--probably an hour to finish. Or so I thought.

Roughly 40 minutes later the station is on location and the onimous words come out of the radio: "I'm going to need a different truck."

I start channeling the famous quote from Jaws by Roy Scheder about a bigger boat and I'm far off.

I remark: "This isn't a piece of cake??" trying for that tone of voice that remains hopeful and encouraging and that all is weel with the world.

"The car is about 75 FEET from the driveway.

Information always information is only as good as you get.