Bedlam in AAA
by , 01-08-2012 at 02:31 AM (1048 Views)
A small disagreement with boss Tami Friday made AAA even more vexing to work with that night. My years of experience dealing with higher ranking NCOs and officers helped curb my tongue as I almost told Tami an unpleasant truth about her management skills. On the other hand I am a favorite of her's regardless of my bull in china shop way and I even offered to do a favor for her Monday. Going to let this one go other then to make mention of it here as a way venting and moving on. A member had been waiting 51 minutes for a truck (Travis was on that side monitoring)-- the call was bouncing from station to station with no one taking it on and the member called up and decided to cancel the service and AAA membership. I quit worrying about THAT years ago. Tami felt with three dispatchers on board one of us should have handled it more decisively. My feeling was if she saw a problem we weren't she should have spoke up before the explosion. My mistake was blaming a driver I did try to call about it who wouldn't answer the phone so I had a bit a cleaner conscience. Plus said driver cared about as much as I did these days and I knew it but just wanted it off my chest. Being busy is rarely taken into account around here. However NEXT time I will politely ask to be babysat closer and that should be a word to the wise is sufficent enough. Most of the time Tami and I get along and while not above grumping about her along with the others I do not take the malicious joy in it some of my partners do. Tami has always been ambitous, a bit power hungry and tinged with a know-it-all spirit which I have found interesting to watch in action and we have really only come to blows two or three times over the years.
But members have been impatient this season waiting for tow trucks. More and more we are getting phone calls for updates--one call was only 12 minutes old when the member called upset because we were not on the way. I find waitng to get your keys out of a locked car at a shopping center a good time to contemplate how to better manage keeping track of such a small but essential part of a car's equipment. I locked myself out of a car in the country of a certain well remembered moderator over 30 years ago and I have somehow never repeated the experience again. A dog can learn their lessons.
Saturday here was a read and sleep day. Three stories into the Memoirs of Sherlock Holmes and on the home stretch of a Secret Agent X pulp reprint. The dishes sit awaiting attention whispering to themselves if they too will go the way of SnapJaws the legendary Lawnmower of Doom. Unlike Virgil there is no snowblower but I definitely envy him that luxury.



