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Reflections on the puddle of life

World Book Night? World F*** Up Night more like

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Grr. Scuse the language. I need to vent.

So this Saturday is World Book Night. Across the UK 20,000 people will be giving away a total of a million books in the biggest book event the country has ever experienced.

Unfortunately the whole event is being run by people with the organisational skills of a llama.

On 10th Feb I received an e-mail saying 'congratulations you've been selected as a giver' and I very excitedly began to make preparations for giving away my 48 copies of David Mitchell's Cloud Atlas. I got another e-mail asking me to select where I wanted the books to be delivered to, I chose a location and received a confirmation e-mail saying that the books would be delivered the week before 5th March and I'd receive further e-mails telling me when I could pick them up.

And that was the last I heard.

Then I heard on the news something about an event taking place in Trafalgar Square involving literary greats like Margaret Atwood, and that half of the tickets were reserved for givers. This was the first I'd heard about it, so I checked on the website and couldn't see anything but there were links to Twitter and Facebook so I had a look around on there and it seems there's a whole load of activity going on and I know nothing about it.

So I e-mail.

Silence.

So I post something on Facebook. Someone from WBN said they'd get back to me and since then...silence.

I've phoned and left messages. No answer.

I checked at my library. No books. And guess what? My name's not even on the list of givers they're taking collections for. They asked me to leave my name and number and said they'd contact me if anything turned up. So far, nothing.

World Book Night is in 3 days. I have no books, no communication and I have no idea if I'm even giving books away or not.

So I'm now in the process of setting up a Twitter account in the vain hope that I might get some kind of answer that way. I'm not hopeful.

To say I'm not impressed is an understatement. I had planned to give most of the books to the retirement village close to where I live. Fortunately I've been cautious about organisation but could you imagine the disappointment if I'd arranged to give these books away to the residents, only to let them down at the last minute? It doesn't bear thinking about.

Needless to say, it's too late for me to organise anything now. So WBN in my area will be a mere baby's fart of an event (assuming it occurs at all) rather than the celebration of reading I had hoped it would be.

At this point, even if the books arrive I think I'll leave the box open on a street corner somewhere, because the organisation and communication plan has been so poor it really deserves nothing better than that.

What a shame. What could have been something fantastic has turned into such a tremendous disappointment.

World Book Night? World F*** Up Night. It's a more appropriate title.

I'm having a rubbish year. Roll on 2012.
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Comments

  1. qimissung's Avatar
    I hate to hear you say you're having a rubbish year. That's my line. Kidding. I am so sorry, Fifth. I can only imagine your disappointment. I know I would feel exactly the same way. In fact, I am angry and disappointed for you.

    They started out OK, but it is so puzzling that they have devolved into chaos. Should you chalk it up to inexperience? Perhaps. It was a huge undertaking-maybe too big, but I am puzzled about all the activities in London which you seem to be excluded from. And your name isn't on the list at your local library?

    At that point, like you, I think I'd walk away in disgust.There is simply no good reason for all these things to go wrong. If they are going to do something of this size you'd think they'd have people who are experienced in coordinating events of this magnitude. Otherwise they should have started out small and grown "organically" as they say.
  2. TheFifthElement's Avatar
    Thanks Qimi. I'm beyond frustrated at this point. They simply don't answer anything. Too busy organising their Graham Norton kiss a** event in London which will probably present the impression that the whole event is a triumph, which is total rubbish. Most of the volunteers don't know what they're doing. Their e-mail system has failed. For example, the volunteers are supposed to apply an unique reference number to each book but many volunteers have not been able to obtain this because they've not received the e-mail they were supposed to get, or can't access their impenetrable website. On the WBN site they've said 'the onus was on the volunteers' to do this and 'it was inevitable some would fail to do so'. Many volunteers are incensed about this; you only have to look on their facebook page to see how desperately people have been looking for help and getting no reply. They can't even take accountability for their own failures. It's a shambles.

    As to the London event, this was only ever really open to people living in or around London because you had to go to London the day before and pick up a wristband to gain you access. So if you live in Scotland or Northern Ireland, or really most places north of Birmingham the event was never really open to you anyway. In my case, as I've received absolutely no communication from them since 10th Feb, I simply didn't get any details of it. But from a practical point of view, there's no chance I could have gone anyway.

    It is a big event to organise I'm sure, but they've basically abandoned the volunteers to figure it out for themselves. It was supposed to be about the books, but now it just seems to be about the TV event. I wonder if they'll actually manage to give 1 million books away? I doubt it. I wonder if anyone will ever hold them to account on that point? I honestly feel like writing to all the publishers to let them know what's been going on. If the books aren't really getting out there, what was the point?

    Anyway, I shall stop ranting. It doesn't help. Thanks for your kind comments Qimi. You're always a good friend
  3. qimissung's Avatar
    Sounds like education. You think I'm kidding?
  4. TheFifthElement's Avatar
    I can believe it!
  5. The Comedian's Avatar
    That sounds really frustrating: I mean, you get all geared up to help the community, to give to the community and it's like the community pushes your help aside due to its lack of organization and seeming apathy. . . . .I hope your year improves, Fifth.
  6. Buh4Bee's Avatar
    Wow! Nothing irks me more than poorly treated volunteers. I bet you are right that the focus has shifted to the glitter of the TV and not the event itself. Someone should report a story on the failings of the event. Why not keep someone else accountable besides teachers?
  7. prendrelemick's Avatar
    I know you're cross and this probably doesn't help, but I love reading your stuff, fifth.
  8. Niamh's Avatar
    Thats strange... A friend of mine is doing it in Cambridge. I've even seen his sponsor page.
  9. TheFifthElement's Avatar
    Thanks all. The day has come and gone and no books have arrived. I think I've drawn a line under it now. It's a shame. I'd have loved to have been out there last night, putting books in unsuspecting people's hands. I'm sure it was amazing for those that did take part.
    Niamh - many people did get their books and were able to hold events, but there are a lot of people still without books and without any means by which to communicate with WBN. Even e-mail doesn't work now - their mail server just bounces everything back. I hope your friend had a better experience than I did.
    prendrelemick thanks you made me feel better, if nothing else.
    jersea I know what you mean about holding people accountable. Believe me, I'm trying. My experience is that many people are held accountable for their actions, other than teachers. I work in the insurance industry, and we get a fair battering too.
    Comedian thanks. You nailed it right on the nose. Thanks for your insightful comments, as always
  10. 1n50mn14's Avatar
    I'm so sorry to hear that. When I read your first blog on this, I was rather jealous! Seems like an amazing idea. I wonder how anybody can send you a confirmation e-mail, and then you're not even on the list? Strange. My sympathies.