Registering to use FamilySearch.org (
https://familysearch.org/ )
Issues Addressed
•How do I register for a free account at FamilySearch.org?
•How do I register for Family Tree at FamilySearch.org?
•How to register for an LDS Account or FamilySearch Account?
Information
To get the most out of FamilySearch, you need to register and sign in. Registration is free. The account is called a FamilySearch Account or, more commonly, an LDS Account.
If you have an account on LDS.org, you can access FamilySearch.org with the same account. Your username and password are valid for FamilySearch.org, LDS.org, and all other websites owned by The Church of Jesus Christ of Latter-day Saints.
Before you start
•Do not register for another person. Instead, help the person register. Let the individual indicate a preferred method of contact and agree to the conditions-of-use statement.
•If you are a member of The Church of Jesus Christ of Latter-day Saints, it is helpful to have your membership record number when you register. You can get this number from your ward or branch membership clerk, from your temple recommend, or in the LDS Tools mobile application.
•Minimum age requirements must be met to register for an account. See Age requirement to register for an LDS Account and use FamilySearch.org (53870) for more information.
•We recommend users not use the same email address for more than one account. See Registering multiple LDS Accounts with one email address (53775) for more information.
•If you have problems registering, please try a different internet browser, such as Firefox or Google Chrome.
Register for an LDS Account through FamilySearch
1.Go to FamilySearch.org.
2.In the upper-right corner of the page, click Free Account.
3.On the Account Information page, enter the required information, and click Continue. ◦Create a username and password that you can remember easily. Write down the information for your own records.
◦Usernames cannot contain a space or special characters. Use only letters and numbers.
◦Passwords must be at least 8 characters but no more than 128 characters, with at least 1 letter and 1 number.
4.On the Recovery Options page, enter either an email address or a mobile phone number that can receive text messages. You can provide both if you have both. If you do not have your own email address, see Procedure for obtaining a free email account (54448).
5.On the Personal Information page, enter the required information. a.Enter a contact name. ◾You must choose a contact name that is not already in use. The system suggests several contact names that you can use.
◾The green check mark next to the contact name indicates that the name does not contain any forbidden characters. It does not mean the name is not already in use.
b.Indicate whether you are male or female.
c.Select the country where you live.
d.Select your birth date.
e.If you are not a member of The Church of Jesus Christ of Latter-day Saints, click No. Otherwise, click Yes, and follow these steps: ◾If you have it, enter your membership record number. Entering the dashes is optional.
◾If you do not have this number, click Answer Questions, and follow the instructions on the screen (this feature is currently available only in English).
◾If neither process works, click Skip this step and remind me later. You can add your membership record number to your account later.
f.Enter the letters from the picture. ◾If you cannot read the image, click the top icon to hear the word spoken out loud.
◾To see a different image, click the lower icon.
◾If you do not see letters, try clearing cookies, cache, and temporary files. See Deleting temporary files and cookies from browsers (53752).
g.Click the links to read the Rights and Use Information and the Privacy Policy.
h.To indicate that you agree to the Terms of Use, click the box.
6.Click Create an Account.
7.Within the next 48 hours, activate your account. If you do not, you will have to start the registration process over.
To active your account, you will use either your email address or mobile phone, depending on whether you selected email or mobile phone as your recovery option. ◦Email: Go to your email account, open the message, and follow the instructions to activate your new account. If you cannot find the email, check your junk folder. If you are using email on a mobile phone to activate your account, be aware that the activation link does not fully process from some mobile phones. If you cannot use the link successfully, use a desktop or laptop computer to access the email and activate your account.
◦Mobile phone: On your mobile phone, find the text message with the verification code. Enter that code into the Enter Verification Code field. Click Verify.
8.If you receive one of the error messages below, the system found that an account already exists for you. Click Recover username and password to renew your existing account. ◦"We believe this account already exists."
◦"The mobile phone number that you entered is already used in an account."
◦"This membership record number is already used in an account."
After you create your account, you can sign in to FamilySearch.org and other supported websites. We suggest that you sign in to FamilySearch.org and select your settings and preferences. You can change your contact information to enable collaboration with other users, choose the newsletters and other updates that you want to receive, and set your preferences. To set your preferences, sign in to FamilySearch. Then in the upper-right corner, click your name, and select Settings.