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From 'hot' to 'warm' in just a heartbeat
From: Deseret News (Salt Lake City)
Date: 20030802
Author:Jerry Johnston Deseret Morning News
Ralph Waldo Emerson said that when two people speak heart-to- heart, their conversation will automatically drift toward being more generous, more virtuous and noble.
It's true for me.
When I've felt annoyed, all a person needs to do is say something from the heart to me and I'll go from being "hot" to being "warm" in a heartbeat.
I see that change in others as well. Sometimes, when readers will phone up in a huff, a few sincere words is enough to take the fire from their mouths. A heartfelt comment will often turn the most indignant caller into the most dignified.
I bring all this up because ...
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