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From: The Daily Mail (London, England)
Date: 20030426
Author:Marling, Susan

Byline: SUSAN MARLING

WE are due to travel to China on April 30 with tour operator Jules Verne.The holiday was booked last October and we are worried about the situation with Sars. Jules Verne (a Kuoni company) refuses to offer alternatives or refunds until the Foreign Office advice changes. Shouldn't the company be more flexible in a situation like this?

Jill Norman, Fareham, Hants.

I SYMPATHISE with your predicament.

However, Jules Verne, and most tour operators, take the view that they are not health experts and are unable to make decisions based on anything ...

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